FAQ
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Frequently Asked Questions (FAQ)
1. What is IQTraining?
IQTraining is an e-learning platform offering accredited courses designed to meet industry standards. We provide flexible, online training with instant certification for professionals and businesses.
2. Are your courses accredited?
Yes, all our courses are appoved and quality assured through our iQ6 CPD framework.
3. Who can take these courses?
Our courses are suitable for anyone needing industry-specific training, from beginners to professionals. This includes food handlers, hospitality staff, and corporate teams.
4. Do I need prior knowledge to take a course?
No prior knowledge is required for most courses. Each course is designed to accommodate learners at all levels.
5. How do I access my course?
After purchasing, you’ll receive instant access via your dashboard. Log in from any device with an internet connection to start learning
6. How long does a course take to complete?
Most courses can be completed in 1-2 hours, but you can learn at your own pace and save your progress.
7. Will I get a certificate?
Yes! Upon passing the final assessment, you will instantly receive a digital certificate. A printed version can also be requested.
8. What happens if I fail the assessment?
No worries! You can retake the assessment as many times as needed, free of charge.
9. Do you offer group or business discounts?
Yes, we offer bulk discounts for orders of 10+ courses. Contact us at info@iqtraining.co.uk for more details.
10. Do your courses meet UK and EU legal requirements?
Yes, our courses comply with UK and EU regulations and are accepted by local authorities.
11. What payment methods do you accept?
We accept all major credit/debit cards, and bank transfers for group purchases.
12. How can I contact support?
You can reach us at info@iqtraining.co.uk or use our contact form for any inquiries.